Do I need to download the entire industry collection?
No, you do not need to download the entire industry collection. Choose the individual products that you want to use from within the collection, then download and install what you want, whenever you like.
Will software updates be installed automatically?
No. While the Autodesk desktop app will notify you when a new update is available from Autodesk, you retain control of which software updates you choose to roll out, to whom, and when.
Do I need to be connected to the Internet to use my desktop software subscription?
For most of our desktop products on subscription, you don’t need to be online to use your software. The software runs on your computer, not on the web. If you have single-user access you do, however, need to connect to the Internet every 30 days, so we can keep your software up to date and verify that your subscription is still current. An Internet connection is needed initially to install and activate your software and to access cloud-based services such as cloud rendering and cloud storage.
Will you email a reminder before my subscription automatically renews?
Yes, for annual and multi-year terms, we send an email reminder before your automatic renewal date. We do not send an email reminder for monthly renewals.
Can I cancel before the end of my subscription?
You can cancel your subscription within 30 days of purchase for a full refund for any product or service purchased through our online store. You can also edit your renewal setting from your Autodesk Account page, so your subscription does not automatically renew. You’ll have full access to your software and services until your subscription expires.
What are some of the benefits of multi-user access?
With multi-user access, you can:
Let multiple users share a single license.
Take advantage of an existing network license environment and tools.
More easily access and administer cloud services by assigning each cloud service to up to 3 named users. (There’s no need to assign named users for desktop software.)
Most Autodesk software is available in multiple languages. For specific language availability, see available languages on each product’s Subscribe page: Included software & services > Product details > Subscribe
As a subscriber, you can use your licensed product in another language by using a language exchange or a language pack. Learn more